Awards

We are a multi-award winning organisation who been recognised for the design and quality of our homes, as well as for our management and staff.

  • In-house Research 
    • 2021 Gold Award for Customer Satisfaction
  • GlobalCapital 2020 Awards
    • Social Infrastructure US PP Deal of the Year
  • UK National Contact Centre Awards
    • Most Positive Impact on the Community of the Year - Highly Commended
  • Hertford Civic Society Awards
    • Houses and Flats Award for Ridgeway - Winner
  • In-House Research
    • Gold Award for Customer Satisfaction - Winner
  • Personnel Today Awards
    • Excellence in Public Service HR - Winner
    • HR Director of the Year' for Fiona Deal - Winner
  • What House Awards
    • Best Interior Design - Bronze Award winner
    • Best Build to Rent Project - Bronze Award winner
    • Best Regeneration Scheme - Bronze Award winner
  • HR Excellence Awards
    • HR Gold Award - Winner
    • Best HR Team - Winner
    • Best Learning and Development Strategy - Winner
    • Outstanding Employee Engagement Strategy - Winner
    • HR Director of the Year - Fiona Deal - Winner
    • Leading Transformation - Shortlisted
    • Best CSR Strategy - Shortlisted
  • Housing Heroes Awards 
    • Equality, Diversity and Inclusion Team of the Year - Winner
  • Housing Design Awards
    • Completed project of the Year for Kilburn Quarter - Winner
  • National Housing Awards
    • Small Development of the Year - Le Bon Court - Winner
  • Inside Housing Development Awards
    • Best regeneration project (70+ homes) - Ridgeway - Shortlisted
    • Best Build to Rent - Atrium Point - Shortlisted
  • Inspire Hertfordshire Awards
    • Property and Construction Project of the Year for the Ridgeway - Winner
  • UK National GO Awards
    • Procurement Team of the Year - Highly commended
  • Sunday Times British Homes Awards
    • Best Interior Design: Development for BRX, Brixton - Shortlisted
    • Regeneration Scheme of the Year for Ridgeway, Hertford - Shortlisted
  • ASCP Safety and Compliance Awards
    • Women in Safety and Compliance Award - Laura Jones - Shortlisted
  • HR Distinction Awards
    • Distinction in Leadership Development - Shortlisted
  • UK National Contact Centre Awards
    • Team Manager of the Year - Angie Foley - Bronze Award winner
    • Most Positive Impact on Community - Shortlisted
    • Team Manager of the Year - Natasha Smyth - Shortlisted
    • Contact Centre Manager of the Year - Freda Owusu - Shortlisted
    • Training Manager of the Year - Rachel Jones - Shortlisted
    • Most Positive Impact on Community - Shortlisted
  • UK Contact Centre Forum 
    • Best Contact Centre Workplace - Gold
    • Improvement Strategy Public Sector - Bronze
    • Public Sector Contact Centre of the Year - Highly Commended
  • EAC National Housing for Older People's Awards
    • Bircherley Court, 56 units and over with care - Silver Award winner National
    • Kingsley Court, 53 units and over - Bronze Award winner National
    • Calton Court, 41-55 units with care - Gold Award winner East of England
    • Newcroft House, under 41 units with care - Gold Award winner London
    • Avonhurst House, 37-43 units - Silver Award winner London
    • Beldanes Lodge, 31-36 units - Silver Award winner London
  • CIPD People Management Awards
    • Best Change Management Initiative - Shortlisted 
    • Best Skills-Based Volunteering Initiative - Shortlisted 
    • First Class Customer Service - Shortlisted 
    • HR/L&D Team of the Year - Shortlisted 
    • Best Employee Experience Initiative - Shortlisted 
  • 24housing Young Leaders
    • Shauna Hutchinson - Winner.

 

Awards logos collage

  • WhatHouse?
    • Best Starter Home Scheme - Winner (silver)
  • National Housing Awards
    • Best Design for Kilburn Quarter - Winner
    Evening Standard New Homes Awards
    • Best Regeneration Project for Kilburn Quarter - Winner
  • RESI Awards
    • Best Development for Kilburn Quarter - Winner
  • Association of Gas Safety Managers Awards
    • Electrical Safety Supplier Support - Winner
    • Women in Gas - Charlene Williams - Winner
  • Housing Association National Accountancy Awards (HANA)
    • Finance Director of the Year - large organisation for Barry Nethercott - Winner
    • Best Newcomer for Andrew Qualters - Winner
  • 24housing Top 50 Landlords
    • Included in Top 50, placed at number 14
  • UKCCF Awards
    • Public Sector Contact Centre of the Year - Highly Commended
    • Agent of the Year - Kirstie - Shortlisted
    • Support Person of the Year - Rachel - Shortlisted
  • Inside Housing Development Awards
    • Best Shared Ownership development for The Crescent - Shortlisted
    • Best Affordable Housing development (over 71 homes) for Le Bon Court - Shortlisted
  • Women in Housing Awards
    • Professional of Year (over 10,000 homes) - Charlene Williams - Shortlisted
    • Team of the Year, the Lead GDPR team - Shortlisted
    • Customer service/support award, Customer Service Centre -Shortlisted
    • Management Consultant of the Year - Shortlisted
  • TPAS (Tenant Participation Advisory Service) Awards
    • Team of the Year (Community Engagement and Investment) for the Southern Region - Shortlisted 
  • Offsite Awards
    • Best use of Timber and Construction Project of the Year - Shortlisted.
2021 Awards
2020 Awards
2019 Awards
2018 Awards