Service update - My Network Homes, our online account for residents, will be unavailable from 4pm on Friday 4 December until 8am on Monday 7 December for scheduled maintenance. Our Customer Contact Centre will also be closed during this time but your calls to our Customer Services Team will be directed to our out of hours service provider.
Shannice Brighton joined Network Homes as a Housing Apprentice in October 2019 and has worked in many teams around our Customer Services Directorate.
Check out her blog on her first 12 months
You can also check out our first interview with Shanice from February 2020.