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  • Job Reference: NH830
  • Vacancy Area: Hertford
  • Working Hours: 20 hours
  • Closing Date: 14/11/2018 17:00
  • Vacancy Type: Part Time/Maternity Cover
  • Salary: £29,053 pro rata

Income Officer - Part Time - Maternity Cover 9 months

The Income Officer will provide effective income collection services for all tenanted properties across a defined geographical patch, ensuring income is collected and recorded in an appropriate way.

Knowledge and skills required

  • Ability to meet deadlines and plan and deliver a range of different activities.
  • Ability to validate information and show attention to detail.
  • Excellent interpersonal skills to support work with customers across a range of circumstances.
  • Strong verbal communication skills and the ability to adapt this approach for different audiences.
  • Strong written communication skills sufficient to write reports.
  • Excellent analytical skills to identify a range of issues from information gathered.

Experience required

  • Experience of delivering effective income collection services.
  • Administrative skills to manage a diverse workload and ensure effective income collection.
  • Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.

Education/qualifications required

  • A good standard of education commensurate to the level of the job and the knowledge and skills required to do the job.

This is a great opportunity to join us at a time of sustained growth and exciting change for the organisation, when you can have a personal impact on our success. Please apply using the form below, ensuring that you quote the Reference Number and Job Title. 

Download Role Profile

Download Equal Opportunities Form

If you would like to discuss the role further, please contact us on Please ensure that you read the important information for candidates prior to completing your application and refer to our Recruitment FAQs if you require further information about the recruitment process. 

Apply here

Please upload your CV here - Word document or PDF
Please upload your Cover letter here - Word document or PDF
Please upload your completed Equality and Diversity form here

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Additional Vacancy Information

  • A flexible approach is needed to meet business needs with occasional weekend or evening working, when this is required.
  • An enhanced DBS check is required for this role
  • This role requires a full driving licence and unrestricted access to a vehicle which is insured for business use