Neighbourhood Officer - 12 month fix term contract
To provide effective neighbourhood management services for all tenants and leaseholders on mixed tenure estates across London, delivering a Neighbourhood Plan,
in conjunction with residents, which increases satisfaction, and ensuring that services and service charges offer high quality and value for money for residents
- Knowledge of housing law and neighbourhood management service issues and good practice
- The ability to communicate clearly and persuasively to internal and external stakeholders across a range of circumstances
- Excellent analytical skills to identify a range of issues from information gathered
- Ability to validate the information, drawing conclusions and developing practical ways forward
- Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility
- Strong written communication skills sufficient to write reports
- Excellent administrative skills to manage a diverse workload and ensure effective management of the region
- Strong verbal communication skills and the ability to adapt this approach for different audiences of internal and external partnership stakeholders
- Ability to meet deadlines and plan and deliver a range of different activities
- Experience of delivering effective neighbourhood management services
- Experience of managing and resolving ASB issues
- A good standard of education commensurate to the level of the job and the knowledge and skills required
This is a great opportunity to join us at a time of sustained growth and exciting change for the organisation, when you can have a personal impact on our success.
If you would like to discuss the role further, please contact us on email@example.com. Please ensure that you read the important information and FAQs for candidates prior to completing your application.
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