Our response to coronavirus (COVID 19)
This section contains advice and information for residents on coronavirus (COVID-19).
Please note that our receptions will be closed until further notice. We'll let you know when they are open again. You can still contact us by phone on 0300 373 3000, by email at customerservice@networkhomes.org.uk, by social media or using our website contact us form.
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General service updates
General service updates during coronavirus (COVID-19) outbreak.
General service updates -
Repairs service
Information and updates on our repairs service during the coronavirus (COVID-19) outbreak.
Repairs service -
Managing rent payments
How to manage your rent payments and finance during the coronavirus (COVID-19) outbreak.
Managing rent payments -
Support for older and vulnerable residents
What support is available for older and vulnerable residents during the coronavirus (COVID-19) outbreak
Support for older and vulnerable residents -
Government updates for residents
Read the latest updates to social housing residents in England from the Minister of State for Housing.
Government updates to residents -
Our principles during the crisis
Find out how we're committing to support our staff, residents, the organisation and the sector.
Our principles during the crisis