Our response to coronavirus (COVID 19)
This section contains advice and information for residents on coronavirus (COVID-19).
Please note that our receptions at The Hive in Wembley and Ware Road office in Hertford are opening on 21 September 2020 for appointments only. You can also still contact us by email at firstname.lastname@example.org, by social media or using our website contact us form.
General service updates
General service updates during coronavirus (COVID-19) outbreak.General service updates
Information and updates on our repairs service during the coronavirus (COVID-19) outbreak.Repairs service
Managing rent payments
How to manage your rent payments and finance during the coronavirus (COVID-19) outbreak.Managing rent payments
Support for older and vulnerable residents
What support is available for older and vulnerable residents during the coronavirus (COVID-19) outbreakSupport for older and vulnerable residents
Government updates for residents
Read the latest updates to social housing residents in England from the Minister of State for Housing.Government updates to residents
Our principles during the crisis
Find out how we're committing to support our staff, residents, the organisation and the sector.Our principles during the crisis