Our response to coronavirus (COVID 19)
Updated 6 January 2021
This section contains advice and information for residents on coronavirus (COVID-19)
We continue to provide our services throughout the Government's national lockdown. We're following government guidelines and advice to ensure your safety when we deliver our services. Please read the updates on the pages in this section for specific service information.
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General service updatesGeneral service updates during coronavirus (COVID-19) outbreak.
General service updates -
Repairs serviceInformation and updates on our repairs service during the coronavirus (COVID-19) outbreak.
Repairs service -
Managing rent paymentsHow to manage your rent payments and finance during the coronavirus (COVID-19) outbreak.
Managing rent payments -
Support for older and vulnerable residentsWhat support is available for older and vulnerable residents during the coronavirus (COVID-19) outbreak
Support for older and vulnerable residents -
Government updates for residentsRead the latest updates to social housing residents in England from the Minister of State for Housing.
Government updates to residents -
Our principles during the crisisFind out how we're committing to support our staff, residents, the organisation and the sector.
Our principles during the crisis