Coronavirus (COVID-19) - How you can help

Updated 5 November 2020

In the interest of everyone’s safety, please tell us if you’re currently self-isolating or have been confirmed as having coronavirus so we can better support you with your query and be best prepared if we need to visit your property to carry out repairs. You can contact us by phone between 8am and 6pm Monday to Friday by calling 0300 373 3000 or email us at

Advice on coronavirus

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