Support for older and vulnerable residents - National services
This page contains national organisations that can support you during the coronavirus outbreak. You can view details on these organisations by clicking on the drop downs below.
You can also download a list here.
Some Age UK branches are delivering groceries and medicines.
Call 0800 6781602 (see your area pages for contact details of local branch)
Information on energy/water suppliers and how to apply for discounts/priority services.
Supporting and offering advice to carers across the UK.
Citizens Advice provide guidance on what you can do if the coronavirus affects your work or benefits.
They also give advice on debt and money.
Call 03444 111 444 (see your area pages for contact details of local branch).
- Dementia UK website
- Phone: 0800 888 6678
Online disability grants database, can search by disability, age, need.
- Family Action website
- Phone: 020 7254 6251
Advice and support for drug and alcohol related issues.
- Talk to Frank website
- Phone: 0300 123 6600
LGBT+ Domestic Abuse Helpline
Call 08009995428.
Support for people classed as extremely vulnerable who are ‘shielding’.
Call 0800 028 8327.
Useful information on how to manage life during the outbreak.
- Macmillan website
- Phone: 0808 239 14 92
Works to safeguard vulnerable adults.
- Mencap website
- Phone: 0808 808 1111
Financial advice.
- National Debtline website
- Call 0808 808 4000.
Domestic abuse and violence.
- National Domestic Abuse Helpline website
- Call 0808 2000 247.
Grants for Muslims on low income that can go towards basic living, housing, education or work costs.
Offering support for parents and carers throughout Covid-19.
- NSPCC website
- Phone: 0808 800 5000/0800 1111 (for under 18’s)
- Octavia Foundation website
- Phone: 020 8354 5500
Free debt advice and debt management plans
- Pay Plan website
- Phone: 0800 280 2816 (Mon to Fri 8am-8pm Sat 9am-3pm).
Telephone companionship for older people.
- Re-engage website
- Phone: 0800716543.
Prioritising vulnerable people for home deliveries.
Vulnerable persons careline: 0800 052 5500.
Mental health support
- Samaritans website
- Phone: 116 123
Free debt advice.
- Step Change website
- Phone: 0800 138 1111.
Trussell Trust (food bank) Can provide an emergency food parcel with three days’ worth of food. Contact local branch to obtain a food voucher. Some local branches are delivering parcels.
- Trussell Trust website
- Phone: 01722 580 180
Online grants database, can search via age, occupation, religion, disability for financial grants.
Confidential emotional support, including support re Covid-19.
- SupportLine website
- Phone: 01708 765200
Welfare benefits.
- Call 0800 328 5644.
Last updated 21 April 2020
