Support for older and vulnerable residents - Outside London

This page lists the services available to residents in districts and boroughs in Bedfordshire, Berkshire, Buckinghamshire and Hertfordshire. 

You can view your borough/district by clicking on the dropdowns below. You can also download a list here.

  • Herts Help (help with shopping for essentials such as shopping) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Broxbourne Food Bank – 07943 986261
  • Broxbourne Citizens Advice– 0344 411 1444
  • Age UK Herts – 0300 345 3446

Council services

Other organisations

  • Ampthill and Bigglsewade Citizens Advice - 01525 402742 / 01525 841217 / 01767 601368
  • Dunstable Citizens Advice – 01582 661384 / 01582 670003
  • Leighton – Lindlsade Citizens Advice – 01525 373878
  • Dunstable Food Bank – 07874 200056
  • Central Bedfordshire Citizens Advice– 01767 601 368
  • Age UK Bedfordshire (provide an accompanied shopping service) – 01234 360510

Council services

  • Adult Social Services (reporting a concern about an adult) – 0300 123 4042
  • Children’s safeguarding (reporting a concern about a child) - 0300 123 4043

Other organisations

  • Herts Help (help with shopping for essentials such as shopping) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Dacorum Citizens Advice – 0344 411 1444
  • The Trussell Trust Food Bank – 01442 250 969
  • Age UK Dacorum – 01442 259049

Council services

  • Covid-19 Mutual Aid Group Hertford and Ware (help with shopping, befriending calls, and errands) - 07857 210 161
  • Universal Credit advice – 0800 328 5644
  • Safeguarding (children and vulnerable adults) – 01279 655261 (non emergencies) / 0300 123 4043 (child abuse)

Other organisations

  • Herts Help (help with shopping for essentials such as shopping) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • East Hertfordshire Citizens Advice Bureau - 0344 411 1444
  • Bishops Stortford food bank – 07432 785976
  • East Herts Citizens Advice – 0344 411 1444
  • Age UK Herts – 0300 345 3446

Council services

  • Children’s safeguarding (children at risk) – 0300 123 4042
  • Adults safeguarding (adults at risk) – 0300 123 4043

Other organisations

  • Herts Help (help with shopping for essentials such as shopping) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Borehamwood Food Bank – 020 3583 1109
  • Potters Bar Food Bank – 07367789410
  • Bushey Food Bank – 07483260440
  • Hertsmere Citizens Advice – 0344 411 1444
  • Age UK Herts - 0300 345 3446

Council services

  • Coronavirus helpline (for vulnerable adults) - 01582 547 659
  • Council hotline for urgent support - 01582 548955

Other organisations

  • Age UK Bedfordshire (provide an accompanied shopping service) – 01234 360510
  • Luton Citizens Advice – 0344 245 1285
  • Luton Food Bank – 01582 725838
  • Money advice – 01582 453372 (Luton Rights)

Council services

  • Council support for vulnerable people with no support network - 01908 252398

Other organisations

  • Astwood and Hardmead Whatsapp group (those in isolation can ask for help with the collection of shopping and medication) - 07811 140672
  • Emberton Parish Council (those in isolation can ask for help with the collection of shopping and medication) - 01234 241 892
  • Kents Hill, Kingston, Monkston, Monskton Park and Brinklow area (those in isolation can ask for help with the collection of shopping and medication) - 074946 512 523
  • Milton Keynes Citizens Advice – 01908 604 475
  • The Food Bank (Milton Keynes) – 01908 322800
  • Age UK Milton Keynes – 01908 550700

Council services

  • Health and wellbeing advice – 01462 474 111

Other organisations

  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Hertfordshire Independent Living Service (meals delivered) – 0330 2000 103
  • Letchworth Food Bank – 07825 300 437
  • Royston Food bank – 07541 808 185
  • North Herts Citizens Advice - 0344 411 1444
  • Compassionate Neighbours (provide social and emotional support to elderly residents) – 01462 679540
  • Age UK Herts – 0300 345 3446

Council services

  • Debt Advice Team – 0118 937 2197
  • Adult social care support (older people) – 0118 937 3747
  • One Reading Community Hub (volunteers offering help to vulnerable people) - 0808 1894325

Other organisations

  • Slough Islamic Trust - (depending on funding, members are offering to help people with their shopping and taking them hot meals if they are stuck at home) - 07937 233330
  • Reading Food bank – 0118 987 2672
  • Reading Citizens Advice – 0344 411 1306
  • Age UK Reading – 0118 950 2480

Council services

  • Council service delivering essentials and relieving loneliness - 020 8553 1004
  • Benefits Team (Discretionary housing payment, council tax discretionary payment, provide support to families/individuals to prevent a serious health and safety risk or provide essential support in the event of an emergency)– 01753 475111

Other organisations

  • Slough Islamic Trust - (depending on funding, members are offering to help people with their shopping and taking them hot meals if they are stuck at home) - 07937 233330
  • Age UK Berkshire (Easy Shop – assistance with shopping) – 01753 823 115
  • Slough food bank – 01753 550303
  • Maidenhead Citizens Advice – 0344 411 1444

Council services

  • Buckinghamshire Council coronavirus helpline - 01296 383204
  • Local Emergency Support (financial support) – 01296 382 414 / 0800 999 7677 (out of hours)

Other organisations

  • One Can Food Bank – 01494 512 277
  • South Bucks Citizens Advice – 01895 837551 / 01895 837552
  • Age UK Bucks – 01296 431 911

Council services

  • Communities 1st (practical help with shopping, dog walking, collecting medicines or other essential tasks) - 020 827 5115

Other organisations

  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • London Colney Baptist Church (food bank) – 01727 825450
  • The Vineyard Church (food bank) – 01727 812765
  • St Albans and District Food bank – 01727 613 019
  • Support for All (a group based in Wheathampstead that helps isolated and vulnerable people) - 01582 380910
  • St Albans Citizens Advice – 01727 811118
  • Age UK Herts – 0300 345 3446

Council services

  • Stevenage Helps (help with shopping and medication for vulnerable residents) - 01438 242 453
  • Money Advice Unit – 01992 556371

Other organisations

  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Stevenage Vineyard Church (food bank) – 01438 361616
  • Stevenage Citizens Advice – 0344 411 1444 Age UK Herts – 0300 345 3446
  • The Baldock Coronavirus Support Group (delivering shopping and medication, telephone befriending) - 01462 892838
  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Rickmansworth Food Bank – 07716 856892
  • Watford Food Bank – 01923 804435
  • Three Rivers Citizens Advice – 0344 245 1296
  • Rickmansworth Citizens Advice – 0344 411 1444
  • Age UK Herts – 0300 345 3446

Council services

  • Watford Helps (support with errands, such as shopping or medication collection) - 01923 278503

Other organisations

  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • Watford Food Bank – 01923 804435
  • Watford Citizens Advice – 0344 411 1444
  • Age UK Herts – 0300 345 3446
  • Herts Help (help with shopping for essentials) – 0300 123 4044
  • Meals on Wheels (Hertfordshire County Council are delivering frozen and hot meals for vulnerable people who can’t prepare meals for themselves) - 0300 123 4042
  • The Trussell Trust food bank – 07504 627 359
  • Welwyn Food Bank – 01707 377712
  • New Zion Christian Fellowship food bank – 07452 736 033
  • Welwyn Hatfield Citizens Advice – 01707 260 934
  • Age UK Herts - 0300 345 3446
Broxbourne
Central Bedfordshire
Dacorum
East Hertfordshire
Hertsmere
Luton
Milton Keynes
North Hertfordshire
Reading
Slough
South Bucks
St Albans
Stevenage
Three Rivers
Watford
Welwyn Hatfield

Last updated 21 April 2020