NEW CUSTOMER ENGAGEMENT PANELS: We recently announced our new SNG customer framework, with new opportunities for customers to help improve our services and hold us to account. We’re now looking for customers to be a part of our new Customer Influence Panel and our new Scrutiny Panel. Click here to find out more about the new panels, and apply to join by 22 September.

FACEBOOK : Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or posts you receive from our Facebook accounts.

Eaton Plaza Residents Meeting

Residents' meetings are your opportunities to meet with your neighbourhood team, find out updates about the services you receive from us and also ask or raise any issues you may have with the management of your home and building. Sometimes we will hold the meetings virtually on Microsoft Teams and sometimes we will hold them in person at a location close to your home. These meetings will be hosted by your London Neighbourhood Management, Asset Management or Leasehold teams (if your scheme is mixed tenure).

We understand Building Safety may be a concern for you. We have a designated Building Safety Team who are working to provide dedicated webinars to affected blocks. This will be a dedicated time for the team to provide updates and discuss any issues and concerns you may have.

Joining instructions

Online meetings: On the day, you can join the event as an attendee via Microsoft Teams by clicking on the link below. Please remember only residents who live at Eaton Plaza can attend this Resident Meeting.

In person meetings: We will provide you with the venue details to the meeting prior to it talking place. All you need to do is attend the meeting on the day at the venue. 

Date and time of meeting

Your residents' meetings will be held on:

Thursday 20 July 2023, 6pm to 7.30pm,

Click HERE to join the 20 July 2023 Meeting

 

We understand at times residents may wish to discuss individual queries with our teams but we're often unable to share information in a public forum due to data protection or time available. If you'd like to speak to a member of staff regarding a particular query you can request an appointment towards the end of the meeting to focus on your query with the relevant Officer.

A member of the Resident Engagement Team will then contact you prior to the scheme meeting with an appointment.

Request your surgery appointment

Additional information

Accessing online events

To access the online event, we suggest you either download the Teams app on desktop, tablets or mobile devices or join via the Teams web version instead using Google Chrome or Microsoft Edge.

You can download it for free here: Microsoft Teams Download

In preparation for this virtual residents meeting checkout a guide on how you can join a Microsoft Teams meeting here: How to Join a Teams meeting

*We use Teams rather than Zoom as we have robust security measures in place as our corporate platform which will also help keep residents' details safe.

Safe Space

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