Focus Groups are small meetings with around 15 participants, who are invited to discuss a particular topic or issue such as anti-social behaviour.
The feedback received is used to develop ideas and improve services.
Meetings are usually one-off sessions and usually last between one and three hours.
What happens in a Focus Group?
Focus Groups are a way for our residents to share thoughts and feelings about the topic being discussed.
Focus Groups are a place where:
- our residents can take part in an open and friendly discussion and share thoughts on the topic being discussed
- a range of topics can be covered which may affect all our residents such as repairs, Customer Service, Complaints or welfare support
- a range of topics can be covered which may affect a specific group of our residents such as our services for young residents, older residents or residents with mobility issues
- our residents who cannot give the time commitment for other community roles can still help us to improve our services.
Who can be in a Focus Group?
All Network Homes residents can attend a Focus Group. We seek feedback and opinion from people who have experience or knowledge of the area being discussed.
How to get involved
If you are interested in becoming a member of a Focus Group, please fill out our contact us form.