Our customer service promise

Here at Network Homes, we are dedicated to providing you with a high level of service.

We want to be a leading housing provider known for the quality of our homes and customer service offers as well as our highly-satisfied customers and partners.

We believe that all our customers have the right to know what level of service they can expect from us.

We have a Customer Charter which outlines our service commitment to you and the standards you can expect when living in a Network Homes home.

Download and read our Customer Charter


If you need to make a complaint about our service, please go to:

our complaints and feedback page