Our Contact Centre will be closed for training on Friday 12 August. If you have an emergency repair to report on Friday, our out of hours service will be available to help you so please call on 0300 373 3000. We will be back open as usual at 8am on Monday 15 August.

My Network Homes

My Network Homes Gif showing Sign. Sort It.My Network Homes is your online account with Network Homes. With your My Network Homes account, you’ll be able to safely and securely contact us, check your account balance, raise a service request or even just find out information about your home- at any time of the day.

Register now or Login to My Network Homes

Services you can access through your account

With a My Network Homes account, you can:

  • Update your contact details
  • Check the balance and recent transactions on your rent account
  • Pay your rent online
  • Ask us a question and view all enquiries you’ve made online
  • Access our FAQs library
  • Report anti-social behaviour and view any reports you’ve made through your account
  • Report a repair and book an appointment for most repairs
  • View the repairs you report to us
  • Make a complaint and view all complaints you’ve made in My Network Homes.

Create an account

You'll need to register for an account before you can access the online service on My Network Homes. To register, you will need the email address you've provided us with, your postcode and your full name.

Once you enter your email address, you will see a button that says, “send verification code”. The verification code is sent to your email to ensure you are the one in control of the email address we have on our system. This also protects your information and data. Once you've verified your email address, you're ready to register your account! 

Register now

Already have an account?

Sign in to your My Network Homes account

Need help?

If you need help setting up your account or have any questions regarding My Network Homes, please check out our FAQs. You can also contact customer services on 0300 373 3000 or email us at customerservice@networkhomes.org.uk.

My Network Homes FAQs

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