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Please be aware that we are having technical problems with allpay, which we are looking into. If you wish to make a payment you will need to call 0300 373 3000 quoting your pay reference number. Sorry for the inconvenience caused.

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Customer Contact Centre and Reception Areas Closed

The Customer Contact Centre and reception areas at Wembley (Fulton Road) and Hertford will be closed on Tuesday 4 October. This is due to a staff away day and they will reopen at 8am on Wednesday 5 October. Emergency calls will be handled by Pinnacle our out of hours provider.

In the case of an emergency, customers should call 0300 373 3000 and you will be automatically transferred to the out of hours service or call them directly on 0203 701 3589.

Customers are still able to view/pay their rent and report non-emergency repairs through our web portal. For any further queries, you can contact us by email