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Gas Safety Week (19 - 25 September) - Staying safe in your home

This week is Gas Safety Week, an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances.

We take gas safety seriously and are committed to ensuring our residents stay safe in their homes.

One of the most common threats to residents across the UK is the presence of carbon monoxide in their homes.

Carbon monoxide is produced as a by-product of a gas appliance burning fuel to produce energy. Carbon monoxide is also produced by burning alternative fuels such as coal, wood, petrol and oil. These appliances vent the carbon monoxide gases to a well ventilated external area via the flue or chimney system. If your home contains any appliance fuelled by any of the mentioned fuels, a carbon monoxide (CO) alarm should be installed in each room where an appliance is located.

Should your CO alarm sound intermittently, this signifies a fault with the alarm or a low battery; you should contact us immediately and we will arrange for the alarm to be replaced within 24 hours.

If your CO alarm sounds continuously, this signifies the presence of carbon monoxide in the air and we advise that you open doors and windows, turn off gas appliances, leave your home and call the Gas Emergency Helpline on 0800 111 999. Contact us on 0300 373 3000 and we will arrange for a gas maintenance contractor to visit the property, rectify any defects and leave your home with a working system.

For further information relating to carbon monoxide and the possible symptoms of carbon monoxide poisoning, please visit the Gas Safe website.

We manage the risk of a carbon monoxide leak by completing a landlord gas safety record at least once a year. You can assist us in managing this risk by:

1. Providing access to your home to our gas contractor
2. Using the timer and thermostat to control the operation of your boiler
3. Not attempting to complete any DIY on your heating and hot water system
4. Checking that your CO alarm has not past the expiry date
5. Testing your CO alarm frequently to ensure it is working