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Tenancy Fraud Awareness Week 2019 - Key Amnesty

28 May 2019

To mark Tenancy Fraud Awareness Week 2019 (27 to 31 May) we launched our key amnesty and reward scheme. Residents breaking the law by subletting their home are being given the chance to hand in their keys in a one-off amnesty by Network Homes.

The temporary reprieve will give residents living in our properties an opportunity to avoid prosecution for tenancy fraud and up to two years in prison by handing their keys back to us by Friday 28 June 2019.

Anyone who owns up during the amnesty will not have legal action taken against them for any tenancy fraud offences and will help us re-let the properties to people who really need them.

Illegal subletting is a criminal offence – with a prison sentence or fine of up to £5,000.

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Network’s Tenancy Fraud Awareness Week is a good opportunity for the us to raise awareness of the impact of tenancy fraud and what we can do to tackle it. We are working very hard to ensure that we identify and pursue those who try to gain an unfair advantage and to make sure our properties are occupied by those who have a legal right to do so. It's vital that we provide homes to those in genuine need of housing.

Helen Evans, Chief Executive

You can hand in your key at the reception of our offices in Wembley and Hertford where a tenancy termination should be signed. The tenancy will be terminated with immediate effect without the need for the required notice period.

Reward Scheme

As part of our commitment to tackling tenancy fraud Network Homes is offering a reward of £250 to our residents and members of the public through a referral of suspected tenancy fraud which leads to successful recovery of one of our social housing properties. This scheme will run for a period of 12 months ending on 27 May 2020.

You can report the suspected fraud in confidence by calling 0208 459 9463 or emailing

How does the reward scheme work?

Any referral made will be acknowledged by Network Homes. We will then investigate the matter and you may be contacted for further information. If someone has committed tenancy fraud we will take any necessary action including recovering the property.

Due to volume of referrals and whilst we investigate the matter we will not be able to provide you with an update. You will be contacted once the matter has been concluded to confirm if you are eligible for the reward.

Network Homes will pay the sum of £250 through credit to your rent/Network account where the referral has lead to the successful recovery of our property. For members of the public, payment will be made in cash. This may involve a court case which can take some time. If we need to go to court, we may ask you to provide evidence we can use usually in the form of a witness statement. If you wish to remain anonymous we will protect your identify.

Should your referral concern a property that is already subject to a tenancy fraud investigation, it would not qualify as being eligible for the reward scheme.

You can report the suspected fraud in confidence by calling 0208 459 9463 or emailing

 Tenancy Fraud section