Service update - My Network Homes, our online account for residents, will be unavailable from 4pm on Friday 4 December until 8am on Monday 7 December for scheduled maintenance. Our Customer Contact Centre will also be closed during this time but your calls to our Customer Services Team will be directed to our out of hours service provider.

Gun or knife crime

This is a criminal offence and you need to report this to the Police immediately, you must also let them know if you are concerned about your safety.

Once you have reported it to the Police, please contact us with the incident report number and the officer’s name so we can make contact with them, work with them and agree the next steps with you and the Police.

While you can make your report using our online ASB form, there may be a delay in picking up your report; therefore you may wish to contact us by phone instead.

You can also report it to Crimestoppers at crimestoppers-uk.org/hardcallssavelives. Every little bit of information is useful in the fight against knife crime. We know that it can be difficult to pick up the phone, but sharing what you know with Crimestoppers anonymously can help to make our communities safer. If something doesn’t feel right, call Crimestoppers 100% anonymously on 0800 555 111. You can find out more about Crimestoppers at crimestoppers-uk.org.

Return to the ASB toolkit