Service update - My Network Homes, our online account for residents, will be unavailable from 4pm on Friday 4 December until 8am on Monday 7 December for scheduled maintenance. Our Customer Contact Centre will also be closed during this time but your calls to our Customer Services Team will be directed to our out of hours service provider.

Dog barking

We want everyone to enjoy living in their home and we would ask all residents to be both considerate and tolerant. We would first suggest you have a friendly word with your neighbour as they may not be aware their pet is causing a disturbance. We've put together some tips to help you resolve issues with neighbours.

If you still feel you are being disturbed, we suggest you contact the local Environmental Health Officer. If they decided to take enforcement action, we will use this as evidence against the dog owner if appropriate.

If the behaviour is persistent (continuous periods lasting over 30 minutes a day for at least five days within one week) and you do not feel safe approaching your neighbour, or you have tried and the situation has not improved, once you have contacted the local Environmental Health Officer, please complete our diary sheets with dates and times of the incidents. You can do this by hand or by post, but it may be quicker to do this electronically and attach them when completing our ASB online form.

If you have concerns about the welfare of a pet, you should contact the RSPCA.

If you are reporting other pet behaviour such as dog fouling, please use our online contact us form.

Return to the ASB toolkit