Ending your tenancy: Social tenants
This page provides a guide to social tenants on how to end your tenancy with SNG and your responsibilities.
Giving notice
You can let us know that that you plan to end to end your tenancy by contacting us. Please note that a minimum notice period of four weeks is required.
Moving home assessment
Once we receive your notice, we will schedule a moving home assessment in which we will:
- Inspect the property and identify any repairs or maintenance needed.
- Provide guidance on how to leave the property in good condition.
Preparing to move
Ensure your home is completely empty, thoroughly cleaned, and free of any personal belongings. This includes all rooms, cupboards, and outdoor spaces.
Complete any necessary repairs and redecorate as needed. Report any repairs that are our responsibility before you move by contacting us at 0300 373 3000.
Dispose of bulky items through your local refuse and recycling centre or arrange for a bulk collection from your local council. Some councils offer free or discounted bulky waste collections. Contact them for details or let us know if you need assistance.
Ensure all keys are returned, including communal door key/fob(s), gas card, and electric key if applicable.
We will install a key safe before your move-out date and provide you with the code for easy return.
Take final gas and electric meter readings and provide them to your utility supplier to settle your final energy bill accurately.
Continue paying rent until your tenancy officially ends.
Ensure your rent account is clear and settle any outstanding debts promptly to avoid potential legal actions.
Possible charges for left items
If items are left in the property, charges may apply. Here are some typical costs:
| Item/action | Cost |
| Remove and dispose of Debris | £80 to £900 depending on volume |
| Access and remove items left in loft | From £90 |
| Clear out environmentally/ exceptionally dirty property | From £60 |
| Re-glaze broken double glazed unit (DGU) | From £130 |
| Renew kitchen unit door | From £130 |
| Plasterboard or plaster wall or ceiling repairs due to willful damage | From £20 |
| Relay/redress disturbed loft insulation | From £20 |
| Other work | Quoted individually based on specific needs |
Additional tips
- Forwarding address: Update your address with banks, employers, and important contacts
- Redirect mail: Consider setting up mail redirection to ensure you receive all important correspondence
- Contact information: Ensure we have your updated contact details in case we need to reach you after your move.
