SERVICE UPDATE: Our contact centre will be closed on Tuesday 30 April for staff training. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will be able to help you. If you need to raise a non-urgent service request or have a general enquiry, please use our contact us form on our website and your message will be picked up when the team are back in the office on Wednesday morning.

FACEBOOK UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from Thursday 28 September 2023. 

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Network Homes trials open board meetings

25 June 2021

Network is opening up some Board meetings to the public so that residents and others can attend and view how decisions are made.

We held our first open Board meeting as part of a trial in May, and we plan to hold another trial session November. Our Chief Executive, Helen Evans, has recorded a summary video which you can view here or below.

Open Board meetings give residents the opportunity to have their views heard and questions answered as well as observe the decision-making process. We’ll use the information collected to support future decision-making processes at Network to strengthen trust and confidence with residents and customers. One of our strategic objectives is ‘Strengthening residents’ trust in us’.

Our other ongoing commitments are to be more open and transparent as well improve the way we communicate with residents. We’re also aiming to more to get them meaningfully involved in improving services.

 

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