SERVICE UPDATE: Our contact centre will be closed on Tuesday 30 April for staff training. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will be able to help you. If you need to raise a non-urgent service request or have a general enquiry, please use our contact us form on our website and your message will be picked up when the team are back in the office on Wednesday morning.

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Network organises G15 residents meeting with Eddie Hughes MP

10 June 2021

Network Homes organised a meeting with a group of G15 residents and the Parliamentary Under-Secretary of State for Housing and Rough Sleeping, Eddie Hughes MP on 26 May. The purpose of the meeting was to discuss the Social Housing White Paper and implementation of the Charter for Social Housing Residents, and to give Eddie Hughes a diverse range of views.

Some of the topics explored included the need to engage residents in the new suite of proposed performance indicators, how to ensure learning is drawn from complaints, whether the Regulator of Social Housing should have residents on their board and tackling stigma. A successful follow-up up meeting was held on 9 June.

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