Supported housing

We offer a range of housing options both temporary and permanent, and services to support those with additional needs.

We work in partnership with local authorities, the Greater London Authority, Homes England and the Department of Health to develop schemes that help to improve the health and wellbeing of our residents.

Is supported housing for you?

Supported housing could suit you if you:

  • Are in housing need or in some cases homeless
  • Have mental health problems
  • Are a victim of domestic violence
  • Have a learning disability
  • Have a visual or sensory impairment
  • Have alcohol or substance dependency issues
  • Are a young person leaving care
  • Are a pregnant young woman aged 18-25 (16-18 year olds will be considered with Social Services acting as guarantors) or teenage parent with a baby up to one year old
  • Are a homeless family
  • Are an ex-offender.

Our supported housing schemes

Our supported housing, some of which are fully furnished, aims to support our residents in maintaining their tenancies at the schemes, with the aim of enabling independence in the future and to break the cycle of homelessness.

We work with partner agencies to give you a consistent approach in your housing management.

We offer a variety of individual support at our schemes including:

  • Personal development work
  • Confidence building and relationship support
  • Benefit advice and support on managing finances
  • Debt and income maximisation
  • Advice on finding employment, education and training.

Homeless families

For homeless families we have schemes in Harrow and Watford which offer temporary accommodation. The schemes offer the following support:

  • Laundry facilities
  • Referrals to local food banks
  • Staff on site
  • Communal gardens with children’s playground

Mental health

For people who are able to live independently with mental health issues we offer self-contained flats in:

  • City of Westminster
  • London Borough of Brent
  • London Borough of Hammersmith and Fulham

For people with high complex needs including forensic histories and dual diagnosis issues we have several mental health schemes in Brent which are staffed 24 hours a day. The schemes help to re-settle residents moving from institutional care.

The accommodation has an average stay of two years and following assessment residents can move into step-down mental health projects or independent living.

How to apply

Supported housing eligibility criteria can be complex and is considered on a case by case basis. Our main referral in Brent is Start Plus who you can contact on 0208 937 2573 which offers support for those with a visual impairment, mental health issues, pregnant women and teenage parents.

Homeless families

For assistance in Watford, contact Three Rivers District Council Housing Needs Team on 01923 776611.

For assistance in Harrow, contact Harrow Council Homeless Person’s Unit on 0208 424 1093. If you need emergency or out of hours assistance call 020 8863 5611.

Learning disabilities

For assistance in Barnet, contact the support agency HFT on 0208 447 0541.

Mental health

For independent living assistance in Westminster, contact the Joint Homelessness Team on 0207 854 4206.

For independent living assistance in Hammersmith & Fulham, contact the Housing Advice Service on 0845 313 3935.

For complex mental health and step down schemes, contact the Care Coordinators at Central and North West London (CNWL) NHS Foundation Trust on 0208 937 2736.

Safe Space

Together we can end domestic abuse