Problems with our phone lines

Due to our contact centre currently working remotely we’re experiencing some technical issues that may affect the quality of the telephone line. We’re working hard to fix this and we thank you for your patience and understanding. You can still complete our contact us form or email us if you need to get in touch with us.



This website uses cookies so that we can provide you with the best user experience.

Without some of these cookies, the website simply would not work. Other cookies perform functions like recognising you each time you visit the site or helping us to understand which parts of the site you find most interesting and useful.

What are cookies?

Cookies are small text files that we  place on your computer when you visit our website.  We do this to ensure we can remember your preferences so that we can improve your experience when you use our site. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party cookies that track this information on our behalf.

You can choose to consent to enabling these cookies or reject enabling them. You can also choose to have your computer warn you each time a cookie is being sent, or even turn off all cookies completely. This can be done through your browser settings. Since browsers differ, you will need to look at your browser’s Help Menu to learn the correct way to modify your cookies.  Please be aware that if you do choose to disable cookies, you may not be able to benefit from the full functionality of our website.

Below is a list of the cookies used on this website:

Website Experience Cookies These are cookies that are designed to ensure that your visit to the website is as smooth as possible.

Session Cookies :

  • User Experience Based (Session Settings)
    • Contrast Option Setting : Informs the browser whether the user has changed the contrast options on the accessibility tool or not.
    • Text Size Option Setting : Informs the browser whether the user has changed the text size accessibility tool or not.
    • Cookie Policy Banner Dismissal : Informs the browser whether the user has dismissed the ‘Cookie Policy’ banner at the top of the page
    • Board Member Login : Authentication Cookie : Used to authenticate a login session between the user’s browser and the web server
  • Third Party Cookies :
    • Google Tag Manager (GTM): Used to track analytics and traffic related to events on the website
    • Google Analytics: Tracking analytics service provided by Google inc. that helps us assess how users are using our website when cookies are enabled. This allows us to improve the website experience for users and also measure the effectiveness of any website advertising campaigns. We can also use these cookies to serve relevant advertisements to people who have interacted with specific sections of the site, or to exclude those audiences from advertising. These cookies give us insights into how the different sections of the website are used and how users interact with the website. The information collected is anonymous and statistical.
    • YouTube: We have YouTube videos on our website. YouTube places cookies that remembers your settings in the video player. If you’ve changed the sound level on a YouTube video, this is remembered in a cookie for the next time you view a YouTube video.

Managing cookies

There are ways you can control and manage cookies on your device. Please remember that any settings you change will not just affect the cookies we use. These changes will apply to all websites you visit (unless you choose to block cookies from particular sites).

Managing cookies in your browser

Most browsers will allow you to choose the level of privacy settings you want. You can block all cookies, accept all cookies or pick a setting somewhere in between. This range lets you control your cookie settings, so you can:

  • See what cookies you've got and delete them on an individual basis
  • Block third party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Deleting cookies means that any preference settings you have made on a website will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. 

If you want to reduce your cookie settings at any time – for example, if you accept all cookies, but later decide you don’t want a certain type of cookie – you’ll need to use your browser settings to remove any third party cookies dropped on your previous visit.

Find out how to manage your cookies using the most popular browsers below.

Internet Explorer


Google Chrome


Microsoft Edge