Update: Our customer contact centre will be closed from 3pm on Friday 23 July and will reopen at 8am on Monday 26 July. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will pick up your call. My Network Homes, online account for residents, will also be unavailable during this time. Find out more information about this.

Self-help videos

We've put together some handy videos to give tips and advice on on living in your Network home!

 Gas safety - annual gas check

 Fire safety

 Ways to pay

Changes to your rent and service charge

Repairs - DIY tips

Find out how to:

  • reset a mini circuit breaker
  • test your smoke alarm
  • replace the batteries in your smoke alarm
  • unblock a toilet
  • clear a blocked sink.

Repairs - changing a light bulb