Who we are

Our mission is to provide safe, secure and affordable homes for as many people as possible.

We have five strategic objectives.

1. Increasing the number of homes for people in housing need

Starting a minimum of 1,000 affordable homes by March 2023 with an ambition to do more if market conditions and grant funding allow.

2. Delivering reliable resident services

Achieving resident satisfaction of at least 90%.

3. Increasing our financial resilience

Increasing our operating margin year-on-year.

4. Building a great organisation

At least 87% of our colleagues feel proud to work for Network Homes.

5. Strengthening residents’ trust in us

Improving trust in us by 10% year on year.

1. Increasing the number of homes for people in housing need
2. Delivering reliable resident services
3. Increasing our financial resilience
4. Building a great organisation
5. Strengthening residents’ trust in us

Our 5 Year Strategy - 2018 to 2023

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