Who we are
Our mission is to provide safe, secure and affordable homes for as many people as possible.
We have five strategic objectives.
1. Increasing the number of homes for people in housing need
Starting a minimum of 1,000 affordable homes by March 2023 with an ambition to do more if market conditions and grant funding allow.
2. Delivering reliable resident services
Achieving resident satisfaction of at least 90%.
3. Increasing our financial resilience
Increasing our operating margin year-on-year.
4. Building a great organisation
At least 87% of our colleagues feel proud to work for Network Homes.
5. Strengthening residents’ trust in us
Improving trust in us by 10% year on year.
Our 5 Year Strategy - 2018 to 2023
Find out more
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Where we workWe provide over 20,000 homes for people across London, Hertfordshire and the South East.
Where we work -
Our storyNetwork Homes has a proud history. Our story began in February 1974, as Brent People’s Housing Association (BPHA), acquiring our first home for rent in Willesden.
Our story -
Our social purposeOur social purpose underpins everything we do. Every penny of profit we make is reinvested into the business to build more homes and deliver better services for our residents and local communities.
Our social purpose -
Equality, diversity and inclusionNetwork Homes is dedicated to making sure that our workplace and the communities we serve are places of equality, diversity and inclusion.
Equality, diversity and inclusion -
SustainabilityWe’re committed to reducing our environmental footprint and providing current and future residents with sustainable homes.
Sustainability -
AwardsWe're an award-winning organisation, recognised for the design and quality of our homes, as well as our management and staff.
Awards
