If you fill out this form or send us an email, we aim to respond to your query within two working days.
Customer Contact Centre closure
Our customer contact centre will be closed from 3pm on Friday 23 July and will reopen at 8am on Monday 26 July. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will pick up your call. My Network Homes, online account for residents, will also be unavailable during this time. Find out more information about this.
Reception open for appointments only
To help reduce the spread of coronavirus, our receptions at The Hive in Wembley and Ware Road in Hertford are open for appointments only. Please contact us if you'd like to book an appointment. You can contact us by phone on 0300 373 3000, email at firstname.lastname@example.org, or use our website contact us form on this page.
Other ways to get in touch
You can contact us by phone between 8am and 6pm Monday to Friday by calling 0300 373 3000.
You can also text us on 07532 439 439 and your text will be actioned within 48 hours, Monday to Friday between 8am to 6pm.
Outside of these hours, if you are a resident and you have an emergency repair you can call our out of hours repairs service directly on 020 3701 3589.
Our offices are currently closed but if you'd like to contact us by post, please see our postal address for each office below:
Wembley Park - Head office
22 Wembley Park Boulevard
36 Ware Road
72 Lavender Crescent