Lockdown Update - We continue to operate our services during the national lockdown from 5 November, in line with Government guidelines and advice.

Contact us

If you fill out this form or send us an email, we aim to respond to your query within two working days.

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You can check our privacy policy here.

Reception closure

To help reduce the spread of coronavirus, our receptions will be closed until further notice. We will let you know when they are open again. You can still contact us by phone on 0300 373 3000, email at customerservice@networkhomes.org.uk, or use our website contact us form on this page. 

Other ways to get in touch

You can contact us by phone between 8am and 6pm Monday to Friday by calling 0300 373 3000.

*Problems with our phone lines* - Due to our contact centre currently working remotely we’re experiencing some technical issues that may affect the quality of the telephone line. We’re working hard to fix this and we thank you for your patience and understanding. You can still complete our contact us form or email us if you need to get in touch with us.

You can also text us on 07532 439 439 and your text will be actioned within 48 hours, Monday to Friday between 8am to 6pm.

Outside of these hours, if you are a resident and you have an emergency repair you can call our out of hours repairs service directly on 020 3701 3589.

You can contact our Customer Services Team on Twitter at @asknetworkhomes or on Facebook at @networkhomesuk from Monday to Friday from 8am to 6pm.

Our offices are currently closed but if you'd like to contact us by post, please see our postal address for each office below:

Wembley Park - Head office

Network Homes
The Hive
22 Wembley Park Boulevard


Network Homes
36 Ware Road
SG13 7HH

Northwick Park

Network Homes
Curie Court
Nightingale Avenue

St Albans

Network Homes
72 Lavender Crescent
St Albans

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