Our Contact Centre will be closed for training on Friday 12 August. If you have an emergency repair to report on Friday, our out of hours service will be available to help you so please call on 0300 373 3000. We will be back open as usual at 8am on Monday 15 August.

Contact us

How to contact us

If you fill out this form or send us an email, we aim to respond to your query within five working days.

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Reception open for appointments only

Our receptions at The Hive in Wembley and Ware Road in Hertford are open for appointments only. Many of our teams are not based in the office and are usually out visiting schemes, therefore they may not be available at the office unless you have scheduled an appointment to meet with them. Please contact us if you'd like to book an appointment. You can contact us by phone on 0300 373 3000, email at customerservice@networkhomes.org.uk, or use our website contact us form on this page. 

Other ways to get in touch

You can contact us by phone between 8am and 6pm Monday to Friday by calling 0300 373 3000.

You can also text us on 07532 439 439 and your text will be actioned within 48 hours, Monday to Friday between 8am to 6pm.

Outside of these hours, if you are a resident and you have an emergency repair, you can call our out of hours repairs service through our contact centre number 0300 373 3000.

You can contact our Customer Services Team on Twitter at @asknetworkhomes or on Facebook at @networkhomesuk from Monday to Friday from 10am to 3pm.

Our offices are open for appointments only.
Many of our teams are not office based and may not be in the office unless you have scheduled an appointment to meet with them. Please contact us by phone, email, social media, or our website contact form to book an appointment.

If you'd like to contact us by post, please see our postal address for each office below:

Wembley Park - Head office

Network Homes
The Hive
22 Wembley Park Boulevard
Wembley
HA9 0HP

Hertford

Network Homes
36 Ware Road
Hertford
SG13 7HH

Northwick Park

Network Homes
Curie Court
Nightingale Avenue
Harrow
HA1 3GX

St Albans

Network Homes
72 Lavender Crescent
St Albans
AL3 5PJ

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