Your tenancy
In this section, you'll find tenancy information for SNG customers who live in the London and East area where your tenancy will be with Sovereign Network Homes, part of SNG.
Your tenancy agreement is the legally binding contract which you must keep to. It is important that you keep your copy of the agreement safe as you will need to refer to it if you have any doubts about your rights or responsibilities.
We cannot change the terms of your tenancy agreement without your approval (except for changing your rent and making other changes allowed by law).
-
Your RightsAs a Network Homes resident, you have several rights for the level of service you are entitled to receive.
Your rights as a tenant -
Clear communal areasIt's important residents keep communal areas clear of clutter and rubbish.
Clear communal areas -
Grounds maintenanceWe employ contractors to carry out a number of grounds maintenance services on our general rented and older persons housing in Hertfordshire and London.
Grounds maintenance -
Keeping pets in your homeYou must obtain our permission in writing before you keep any pet in your property.
Pets -
Communal cleaningThe majority of buildings we manage receive a cleaning service for communal areas.
Communal cleaning -
Moving homeInformation on moving home including rehousing options, mutual exchange, downsizing and ending your tenancy.
Moving home -
Can I buy my home? (Right to Buy)As a tenant you may qualify to buy your home at a discounted rate through either the Right to Buy or Right to Acquire schemes.
Can I buy my home? (Right to Buy)
