Problems with our phone lines

Due to our contact centre currently working remotely we’re experiencing some technical issues that may affect the quality of the telephone line. We’re working hard to fix this and we thank you for your patience and understanding. You can still complete our contact us form or email us if you need to get in touch with us.

Your tenancy

Your tenancy agreement is the legally binding contract which you must keep to. It is important that you keep your copy of the agreement safe as you will need to refer to it if you have any doubts about your rights or responsibilities.

We cannot change the terms of your tenancy agreement without your approval (except for changing your rent and making other changes allowed by law).