Website forms: Our website forms are now back up and running. We experienced some technical difficulties and are responding to people who submitted an online website form between 15 July and 19 August. We apologise if you've submitted a form but not heard back from us! 

Your tenancy

Your tenancy agreement is the legally binding contract which you must keep to. It is important that you keep your copy of the agreement safe as you will need to refer to it if you have any doubts about your rights or responsibilities.

We cannot change the terms of your tenancy agreement without your approval (except for changing your rent and making other changes allowed by law).