Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

Your tenancy

Your tenancy agreement is the legally binding contract which you must keep to. It is important that you keep your copy of the agreement safe as you will need to refer to it if you have any doubts about your rights or responsibilities.

We cannot change the terms of your tenancy agreement without your approval (except for changing your rent and making other changes allowed by law).