Website forms: Our website forms are now back up and running. We experienced some technical difficulties and are responding to people who submitted an online website form between 15 July and 19 August. We apologise if you've submitted a form but not heard back from us! 

Clear communal areas

If you live in a building where you share communal areas with other residents, you must make sure that you keep them clear of clutter and rubbish.

Shared communal areas include stairways, lifts, landings and hallways. Please make sure you do not leave any items in these areas, including shoes, shoe racks, prams, pushchairs, bicycles, children’s toys, plant stands and door mats.

Items stored in a shared area are a hazard as they can prevent people from leaving the building safely in a fire.

We have a zero tolerance policy to items left in communal areas. We will remove any items found in communal areas, without warning, as they pose a hazard, and will dispose of them. You will not be able to get them back.

We regularly check communal areas in shared accommodation for general health and safety hazards.