FACEBOOK UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from Thursday 28 September 2023. 

Domestic abuse

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  • If you are in immediate danger always call 999 and ask for the Police. 
  • If you can't speak call 999 followed by 55 when the operator answers (or tap or cough into the phone) this will alert the operator and the police to respond Abuse 24 hour Support Helpline - 0808 2000 247.

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If you are a victim of domestic abuse, and wish to speak to someone, please call freephone 0300 373 3000 and you will be connected to a Neighbourhood officer. 

Alternatively, you can also complete our online form to request a call back at a time to suit you. Please be assured, we will not leave a voicemail or discuss your case with anyone else who may answer your phone.


You can also access SafeSpaces online which is an untraceable, online safe space for people experiencing domestic abuse where you can find useful links, support services and information. To access SafeSpaces, select the SafeSpace button below. You can exit the area at anytime using the 'ESC' (Escape) button on your keyboard or using the 'Escape X' in the top right hand corner of the page. You can also access SafeSpace on any page of our website using the SafeSpaces banner in our footer.

Safe Space

Together we can end domestic abuse

If you have concerns that another Network Homes resident is suffering domestic abuse, you can also let us know on 0300 373 3000. If you feel something is happening right now, please call the police on 999.

You can find help and support from the National Domestic Violence 24 hour Helpline, Women’s Aid and Refuge on this helpline number 0808 2000 247.

You can also download the Bright Sky app onto your mobile device. Bright Sky allows you to record incidents of domestic abuse and has details of support agencies that can help you.

You can find more useful information by following the links below:

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Specialist help for male victims

  • respect.uk.net (for male victims of domestic abuse and also men that are concerned about their own behaviour)

Specialist help available for LGBT victims

Specialist help available for younger victims

Call Childline: 0800 1111 If you’re a child or young person and domestic abuse is happening in your home or relationship.

Specialist help available for older victims

Call Hour Glass on 0808 808 8141 challenging the abuse of older people in all its forms. Website: wearehourglass.org

Specialist housing help available for survivors of domestic abuse

The London Whole Housing Service Partnership (LWHSP), led by charity Advance, provides specialist housing support for women who have survived domestic abuse. Their support covers 11 London Boroughs: Brent, Camden, Ealing, Hackney, Hammersmith & Fulham, Hillingdon, Harrow, Hounslow, Havering, Kensington & Chelsea and Westminster. You can click here find out more about the support offered by the LWHSP.

You can make a referral to London Whole Housing Service Partnership on the Advance Charity website at www.advancecharity.org.uk, request a referral form by emailing LWHSP@Advancecharity.org.uk or call 0800 059 0121.


Go to the ASB toolkit

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Safe Space

Together we can end domestic abuse