Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

Aids and adaptations

If your health or mobility needs have changed, we may be able to adapt your home to make it easier for you to live there.

The types of adaptations that we can carry out include:

  • adapted showers
  • installing stairlifts
  • installing other types of lifts (e.g. hoist, through floor)
  • installing grab rails
  • installing extra stair rails
  • improving access to rooms (e.g. making doors wider)
  • improving access to your home (e.g. a ramp)

Applying for an adaptation

If you need an adaptation to your home, please contact an Occupational Therapist through your local council or your doctor.

The Occupational Therapist will visit you to assess your needs. The Occupational Therapist will then make a recommendation to us to carry out the works.

In some cases, we may be able to meet your needs in another way, for example by transferring you to a more suitable home.

For more information, please use the contact us form or phone the Planned Maintenance Team on 0300 373 3000.

Go to our Contact Us form