NEW CUSTOMER ENGAGEMENT PANELS: We recently announced our new SNG customer framework, with new opportunities for customers to help improve our services and hold us to account. We’re now looking for customers to be a part of our new Customer Influence Panel and our new Scrutiny Panel. Click here to find out more about the new panels, and apply to join by 22 September.

FACEBOOK : Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or posts you receive from our Facebook accounts.

Keeping our residents safe

At Network Homes we take safeguarding seriously. In addition to adhering to our responsibilities, as outlined under the Care Act 2014 and Mental Capacity Act 2005 legislations, we have created an organisational policy to ensure the safeguarding of adults and children living in our homes.

Our Safeguarding policy aims to ensure that all Network Homes staff, volunteers, contractors and community groups know how to recognise the signs of abuse, as well as how to report it appropriately. Our policy focuses on the following six key safeguarding principles:

  • Empowerment - People being supported and encouraged to make their own decisions and have informed consent
  • Prevention - It is better to take action before harm occurs
  • Proportionality - The least intrusive response appropriate to the risk presented
  • Protection - Support and representation for those in greatest need
  • Partnership - Local solutions through services working with their communities - communities have a part to play in preventing, detecting and reporting neglect and abuse
  • Accountability - Accountability and transparency in safeguarding practice.

Read our Safeguarding policy

Additional information 

Read guidance on the Care Act 2014 

Read guidance on the Mental Capacity Act 2005

Safe Space

Together we can end domestic abuse