Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

Fire safety

It’s really important that we keep our residents safe from fire, and we take our fire safety responsibilities extremely seriously. We have an annual ongoing schedule of work in place to ensure we complete fire safety checks to your home and building. Our fire safety programme includes Fire Risk Assessments, fire sprinkler and fire door checks.

Fire Risk Assessments

We regularly carry out Fire Risk Assessments (FRAs) on our properties. We've published a number of Fire Risk Assessments for our buildings with communal areas. You can find the published FRAs, as well as more information about them, in 'Your Home' on our website.

View the Fire Risk Assessment for your block of flats

Find out more about Fire Risk Assessments

Fire sprinklers

Many of our development have sprinklers fitted within the flats. These sprinkler systems are designed to supress a fire. It’s really important that the are maintained and fully operational at all times. Network Homes has a legal obligation to inspect and test the sprinklers within your home every 12 months.

There are 2 parts the to the inspection/test: 

  1. A pressure test - sometimes the pressure valves are within the flat and other times they are within the communal area. Our contractors will check the pressure valves to make sure they will provide enough water pressure to the system if activated.
  2. A visual inspection of every sprinkler head within the property - This is to ensure they are in the right position, there is no obstructions or damage to them. This inspection/test usually doesn’t take any longer than half an hour and is completed by our contractor AJS. The engineer will let you know if there are any problems identified during the inspection and will report back to us to agree what work is required to repair it.

Sprinklers are life safety equipment, therefore when we contact you about your annual sprinkler check, you'll need to give us access so we can test and inspect the system. We are legally required to complete these inspections and checks and will work with you to ensure we do this on time, with minimal disturbance to you. If you refuse us access to complete the checks we will have to take legal action to gain access and you will be responsible for the cost associated with this. Our priority is to keep you, your family and residents living in your building safe.

If you are unsure if your sprinklers have been tested in the last 12 months, or if you know your sprinklers need to be tested, please call us on 0300 373 3000.

Fire doors

Those residents living in flats are subject to additional safety measures and as part of our fire risk assessments and estate inspections, we inspect all the fire doors in our properties to ensure they are safe and compliant.

Residents can help us ensure their buildings are safe by telling us if they notice any faults with fire doors by using the 5 Step Check

You can report faults to us on 0300 373 3000 or emailing customerservice@networkhomes.org.uk.  

Click here for fire safety tips