Our Contact Centre will be closed for training on Friday 12 August. If you have an emergency repair to report on Friday, our out of hours service will be available to help you so please call on 0300 373 3000. We will be back open as usual at 8am on Monday 15 August.

Continuous Improvement Panel

Make positive changes that benefit everyone. 

The Continuous Improvement Panel reports to our Local Panels reviewing our services and holding us to account. The panel represents all of our residents, from across our communities and from a range of different backgrounds.

What would I do?

Acting like a critical friend, you’ll look at the bigger picture and review performance right across the business. The panel is responsible for:

  • commissioning scrutiny exercises
  • overseeing the task & finish groups and sprint groups who will do the scrutiny review
  • holding us to account, making sure we implement any recommendations agreed at the end of a scrutiny review

The panel meets four times a year. You’d be expected to prepare for meetings by reading papers and making a positive contribution to discussions. 

Is it for me?

You’ll need to feel confident contributing to panel conversations while appreciating other people’s viewpoints. You should be willing to learn about social housing – our role in the community, how we’re regulated and how performance is managed.

You’ll spend about four hours, every three months, doing this role. And you might need to talk to other panel members by phone or email outside of meetings.


Hands up if you want to be a Continuous Improvement Panel member!

If this sounds just right for you or if you'd like more information, you can contact our Resident Engagement team using our online get involved enquiry form or email them at get.involved@networkhomes.org.uk.

Get involved enquiry form

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