How we talk to you matters so help us do it better.
Every year we send a variety of communication to residents such as letters, emails, leaflets and newsletters. We want to make sure the information we give to residents is clear and easy to understand. You could help us do that by joining the readers group.
What would I do?
As a reader, we’ll ask you to review written information prepared by us before we send it out. You’ll be looking for any mistakes or jargon, deciding if our messages are clear and written in plain English. You can make your comments either by post or email and we’d need you to get back to us within 10 days. We aim to give Readers Group Members at least three weeks’ notice for a review. On occasion, we ask for resident feedback on a high profile document in a short timeframe so will always be understanding if members are unable to take part.
Is it for me?
If you have a good command of the English language and enjoy checking detail, then our Readers Group needs you. It’s a flexible role but we ask you to do at least two tasks a year, with each one taking no more than two hours. You’ll need to have an eye for detail and be able to meet the deadlines we set for you. Our specially-designed training course will enhance the skills you already have.
Hands up if you'd like to join the Readers Group!
If this sounds just right for you or if you'd like more information, you can contact our Resident Engagement team using our online get involved enquiry form or email them at email@example.com.