Update: Our customer contact centre will be closed from 3pm on Friday 23 July and will reopen at 8am on Monday 26 July. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will pick up your call. My Network Homes, online account for residents, will also be unavailable during this time. Find out more information about this.

Readers Group

How we talk to you matters so help us do it better. 

Every year we send a variety of communication to residents such as letters, emails, leaflets and newsletters. We want to make sure the information we give to residents is clear and easy to understand. You could help us do that by joining the readers group.

What would I do?

As a reader, we’ll ask you to review written information prepared by us before we send it out. You’ll be looking for any mistakes or jargon, deciding if our messages are clear and written in plain English. You can make your comments either by post or email and we’d need you to get back to us within 10 days.

Is it for me?

If you have a good command of the English language and enjoy checking detail, then our Readers Group needs you. It’s a flexible role but we ask you to do at least two tasks a year, with each one taking no more than two hours. You’ll need to have an eye for detail and be able to meet the deadlines we set for you. Our specially-designed training course will enhance the skills you already have.

Hands up if you'd like to join the Readers Group!

If this sounds just right for you or if you'd like more information, you can contact our Resident Engagement team using our online get involved enquiry form or email them at get-involved@networkhomes.org.uk.

Readers Group Member Role Profile

Get involved enquiry form

Other engagement opportunities