Update: Our customer contact centre will be closed from 3pm on Friday 23 July and will reopen at 8am on Monday 26 July. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will pick up your call. My Network Homes, online account for residents, will also be unavailable during this time. Find out more information about this.

Building, fire safety and cladding

This section is for our residents who are affected by the government's updated advice notes on building safety and have questions about the cladding on their building or want to access their Fire Risk Assessment or other documents.

Your block documents

When using this section you'll be able to search for your block name, estate name, road name or postcode. Please search for your block and estate as there may be additional information available for you.

Your block may not have all of the relevant documents for each category, and that means we're working on it!

Get in touch with us

If you've still got a question, you can contact us on customerservice@networkhomes.org.uk or fill out our form

More information