Useful recruitment questions and answers
We value every application we receive – through the recent launch of our applicant tracking system we have been able to automate our recruitment processes meaning every application we receive will be acknowledged with an automated message to advise you of the receipt of your application.
Irrespective of the stage of the recruitment process you will receive some form of communication from us advising of the outcome of your application whichever role you may apply for.
We advertise our vacancies for a period of two weeks. Our Talent Acquisition Specialist and hiring manager then review all CV’s creating a shortlist and advising all unsuccessful candidates of the outcome of their application. The period from submitting your application to hearing back from us can be anytime between 1-16 days.
We usually request references covering the last three years after we have made you an offer for the vacancy you have applied for and you have accepted it. Once you have accepted our verbal offer we will request reference details. Please note we will ask for your permission first before approaching your referees.
During the shortlisting stage of the recruitment process, this is the time from the submission of your application and before the interview, we generally provide feedback through email. Due to the number of applications we receive, it is not always possible for us to provide personalised and tailored feedback, however you will receive communication from us in the form of an email at shortlisting stage advising of the reasons behind why you have been unsuccessful.
The equality and diversity information that we ask for when you complete an application is used to help us monitor the effectiveness of our recruitment. We do not use it as part of the selection decision and the selection panel do not see this information. This information remains anonymous.
We now use an applicant tracking system which allows us to create a talent pool of candidates who are interested in working for us. This enables us to regularly keep in touch with you and update you on our current vacancies.
You can also sign up to our job alerts where you will receive an alert each time we advertise a job. When you apply for a role you create your own personal profile which gives you a high level overview of all of your past and future applications and enables you to regularly save your CV ready to use when you wish to apply for another role with us.
If you're unable to find the answer you're looking for, please contact our Recruitment Team on email@example.com.