FACEBOOK UPDATE: Our Facebook accounts for Network Homes and Network Homes sales have been compromised. We’re doing everything we can to liaise with Facebook and resolve this issue. Until then, please do not use our Facebook accounts to contact us and ignore any messages or post you may have received from our Facebook accounts from Thursday 28 September 2023. 

Our culture

Network Homes believes culture is everything and we work really hard to create a positive, can-do, solution focussed culture.

We look for the following qualities in all our employees:

  • Hungry – We work hard to ensure Network Homes succeeds in its mission.
  • Embrace everyone - Everyone is different and we value people’s individuality.
  • Accountable – We take personal ownership and responsibility to get things done.
  • Respectful – We show empathy and respect to our colleagues and residents.
  • Together – We work together as one team to have a positive impact.

Customer service training

We run training seminars to help you deliver the best possible customer service through mindset, language and actions. This is based on the work of Mary Gober International - an expert in the field of employee engagement, business relations and customer satisfaction. The Mary Gober approach provides a proven template and tools, allowing staff to notice a positive change in the impact of their communication.

Consulting with colleagues

We're committed to listening to and creating a great environment for our people as well as our residents. Having a team of talented and motivated individuals across Network Homes is key to the services we deliver for residents.

Our Leadership team regularly work with a group of 12 elected staff representatives, known as the Information and Consultation Committee (ICC), to:

  • Seek feedback on changes and policies, from and for a diverse organisation
  • Share people engagement ideas and ideas to navigate challenges
  • Communicate effectively by focussing on regular and proactive sharing of information

Our people’s voice has been recognised in this way since 2014 with a direct link to our Board and People, Governance and Culture Committee being created in April 2020 by creating a role for a staff committee member.

Customer service training
Consulting with colleagues

Our vacancies

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Safe Space

Together we can end domestic abuse