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Developing our staff

We offer numerous development opportunities for all our staff ranging from Management/Leadership training, Customer Service and Talent Programmes. Some are mentioned below:

Enables staff to excel through the effectiveness of their Mindset, Language and Actions. Our solutions are based on the work of Mary Gober, expert in the field of employee engagement, business relations and customer satisfaction. The MGI approach provides a proven template and tools, allowing our staff to notice a change in the impact of their communication strengthening a positive mindset.

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Supports our managers to develop their self awareness, skills and confidence to become bold, inspirational, energised, passionate and engaging managers.


An innovative VIP talent programme is designed to select, develop and prepare our high flyers to become future ROCKSTAR managers and leaders.

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First Class Customer Service seminar
ROCKSTAR Leadership and Management
HARTBeat Talent Programme