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Developing our staff

We offer numerous development opportunities for all our staff ranging from Management/Leadership training, Customer Service and Talent Programmes. Some are mentioned below:

  • First Class Customer Service seminar

    Enables staff to excel through the effectiveness of their Mindset, Language and Actions. Our solutions are based on the work of Mary Gober, expert in the field of employee engagement, business relations and customer satisfaction. The MGI approach provides a proven template and tools, allowing our staff to notice a change in the impact of their communication strengthening a positive mindset.

    Mary Gober logo

  • ROCKSTAR Leadership and Management

    Supports our managers to develop their self awareness, skills and confidence to become bold, inspirational, energised, passionate and engaging managers.

    ROCKSTAR logo

  • HARTBeat Talent Programme

    An innovative VIP talent programme is designed to select, develop and prepare our high flyers to become future ROCKSTAR managers and leaders.

    HARTbeat logo