Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

Our Mission

Our mission is to open up possibilities for as many people as we can by continuing to grow a forward-thinking, service-driven and financially strong organisation that builds, sells, rents and manages good homes in thriving communities.

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Our social purpose underpins everything we do, so all our profits are reinvested into building high quality homes and providing first class services to our residents.

Helen Evans, Chief Executive of Network Homes

Our strategic objectives

Network Homes has five strategic objectives:

  1. Increasing the number of homes for people in housing need - starting a minimum of 1,000 affordable homes by March 2023 with an ambition to do more if market conditions and grant funding allow. 
  2. Delivering reliable resident services - achieving resident satisfaction of at least 90%.
  3. Increasing our financial resilience - increasing our operating margin year-on-year.
  4. Building a great organisation - at least 87% of our colleagues feel proud to work for Network Homes.
  5. Strengthening residents’ trust in us - improving trust in us by 10% year on year.

Read resident blog on fifth strategic objective