General living sounds
We would not consider sounds relating to 'general living' as anti-social behaviour.
'General living' includes noise such as vacuuming, walking around, toilets flushing, doors opening/closing, general conversations, children playing etc.
- You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours.
- If you still feel you are being disturbed, you may wish to contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.
Read our top tips for reducing noise in the home to minimise disturbance to neighbours.
Everyone has a different tolerance level when it comes to noise. If your local authority has determined there is no ‘statutory noise nuisance’ but the noise persists* we will investigate it further provided we have received a minimum of two weeks completed incident log sheets or recordings on The Noise App. Please do not ask us to intervene unless you have this evidence. If you have genuine difficulties in completing the log sheet please contact us on 0300 373 3000.