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Resident Associations and Resident Groups

We are committed to improving our services. To help us achieve this, we need to know that residents’ expectations are being met and maintained. Increasing communication between residents and Network Homes helps us to understand how residents feel about the services we provide.

A Residents Association (RA) is a group of residents who come together to represent the shared interests of those who live in a local area or community.  Anyone can join and members may be tenants, leaseholders and shared owners.   

The Residents Association must be acknowledged by two thirds of the community in order to be recognised and work effectively.

Resident Groups has the same purpose as a Residents Association but offers more flexibility.

Resident Groups

Resident Associations

  • Will have a Code of Conduct
  • Will have a Code of Conduct and a formal constitution
  • Will be a group of residents with a flexible structure and may be represented by ‘Community Ambassadors’.
  • Will have a formal structure made up of a committee who will be democratically voted in at the first public meeting/AGM.


  • Will define ‘who they are’, ‘what they do’ and ‘what they want to achieve’.
  • Will have a committee who is proportionally representative of the leaseholders and tenants.
  • They will meet regularly and communicate with residents on ideas, concerns and events.
  •  An AGM every 12-15 months which is minuted.
  • Able to apply for community initiatives funding via an application process.
  • Able to receive funding from Network Homes and apply or community initiatives funding via an application process.
  • To share ideas for community initiatives or raise concerns that impact the community or more widely.
  • To give your community a greater voice and build a sense of community.
  • To keep residents informed of what’s happening in your neighbourhood.
  1. A constitution which is a set of rules and outlines the aims of your group.
  2. Active committee with each member understanding their role:
  • Chair: elected to provide leadership, plan, call and chair meetings, and ensure that the committee works well together. A Chair should ensure that the RA keeps to its aims.
  • Vice-chair: assists the Chair in the above tasks and is expected to take over from the Chair given any absence
  • Treasurer: oversees the management of any money collected. They pay bills and keep accurate records of money received and spent. The Treasurer works with the committee to carry out financial planning for the year. They ensure that all expenditure is agreed at meeting. They should prepare a financial report and bank statement to the committee at every meeting. At the end of the year they prepare the final account.
  • Secretary - Responsible for administration and communication. They set the agenda with the Chair, take minutes of meetings, distribute previous minutes and agendas for meetings coming up, and occasionally write letters on behalf of the RA. Members of the RA can assist the Secretary with their allotted tasks.
  1. An Annual General Meeting every 12-15 months, for residents to reflect on the previous year and discuss next steps.
  2. Clear communications: this include records of attendance, the constitution and the and the minutes of each meeting.
What is a Residents Association?
What is a Residents Group?
Why start a Resident Association or Resident Group?
What else do you need to be formally recognised?

Past and Present Resident Associations

The below graph shows the active Resident Associations who have been formally recognised by us. As RAs are completely independent of Network Homes, there may be more RAs in existence who have not sought formal recognition from us.

Moving forward

The Resident Engagement Team are working with Resident Associations and Resident Groups to understand what support they would like from us.

The image below is a map of our homes. Have a look to find your area and see how many other like-minded residents are around you!

A map of Network's homes in London and South East

If you are interested in forming a Resident Association or a Resident Group and want to find out more information, please contact us on Get.Involved@networkhomes.org.uk