Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

Local Panel meeting minutes

As of April 2020, we will be sharing the meeting minutes from our Local Resident Panels. To ensure residents have opportunities to understand the discussions put forward by Panel Members and decisions made at the meetings we will now be posting the approved minutes, within 6 weeks of each meeting. This timescale is to give us time to complete the approval process from the resident Chairperson and adapt some of the tools included to make the discussions easier to follow.

Here you can find the meeting minute meetings from April 2020 onwards.

If you have any queries regarding information included or suggestions on how to improve the accessibility of the minutes, please contact our Resident Engagement Team at

London Local Panel Meeting Minutes

2020 London Panel meeting minutes


Hertford and Outer London Local Panel Meeting Minutes

2020 Hertfordshire and Outer London Panel meeting minutes