We've moved to a new Wembley Park head office - Although our reception is still closed to visitors, our new address is The Hive, 22 Wembley Park Boulevard, Wembley, HA9 0HP. Please update your records and use the new details if you need to get in touch or send any documents to us in the post. 

 

Universal Credit

It’s important to check you’re receiving all the benefits and tax credits you’re entitled to.

Use our free benefits calculator

Universal Credit is a new combined working-age benefit that incorporates six well known benefits, Income Support, Income based Job Seekers Allowance, Income Related Employment and Support Allowance, Housing Benefit, Working Tax Credit and Child Tax Credit. 

All Universal Credit claims must be made online - you can apply by clicking on the following link. 

Apply for Universal Credit

There is a waiting time of six weeks before you will get paid, so if you claim on 1 August, you will not be paid until mid September. Your next payment would be in mid October. It will be paid monthly in arrears but there is normally a wait of five to seven weeks after claiming before your payments come through, although you can get a loan against your payments if you are really struggling.

Remember, any payments from Universal Credit will include what was called Housing Benefit; you will need to pay this direct to your landlord to avoid arrears.

We've put together a handy leaflet on Universal Credit so you can find out what it means for you, when it’s coming and how you can make sure you’re prepared to make and manage your claim.

The Department of Work and Pensions has a really helpful short online questionnaire which can tell you what you need to do to get ready for Universal Credit.

The Department of Work and Pensions (DWP) will notify you when you will be moved across to Universal Credit. It’s important you follow the instructions otherwise your payments will stop.

Universal Credit is being rolled out in phases, according to your nearest JobCentre Plus. The following areas have recently switched.

The following areas will be affected soon:

Date

Where
October 2018 Hackney, Hayes, Hertford, Hoxton, Stevenage, Tottenham, Uxbridge, Wood Green
November 2018 Biggleswade, Harlesden
December 2018 Borehamwood, Kentish Town, Milton Keynes, North Kensington, Wembley

Please contact us when you make a claim for Universal Credit or another benefit or if you have any questions about changes to your benefits. Our teams are here to help!

Benefits and entitlement

Welfare Benefit Advice Team
Email. welfareadvisors@networkhomes.org.uk 
Fill out our contact us form 

Work and employment

Worksmart Team
Email. Worksmart@networkhomes.org.uk
Fill out our contact us form
Managing your rent

Income Team
Phone. 0300 373 3000
Fill out our contact us form 

 

Be prepared for Universal credit
Are you ready for Universal Credit?
When will your area be affected?
Useful contacts at Network Homes

Universal Credit - latest updates

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