Our Contact Centre will be closed for training on Friday 12 August. If you have an emergency repair to report on Friday, our out of hours service will be available to help you so please call on 0300 373 3000. We will be back open as usual at 8am on Monday 15 August.

Vulnerabilities - need to be rescued survey

Would you need to be rescued in the event of a fire?

If you have a vulnerability and there is a waking watch/evacuation manager in your block, it's important you let us know if you'll need to be rescued from your home if there's a fire.

What do we mean by a vulnerability?

It’s important we know if anyone in your household will need to be rescued in an emergency. If you think this is relevant to your neighbours, please prompt or assist them to complete this form. You may need to be rescued if you or your household have: 

  • Mobility issues 
  • Visual/Hearing impairment 
  • Large family unit 
  • Elderly relatives  
  • Young children. 

How will data be stored and who will it be shared with?

We will collect the below data so that we can ensure you and/or the members of your household can be safely rescued in case of an emergency. 

This information will be shared with the London Fire Brigade and fire wardens atyour development (if applicable). We will keep this information for the duration of your tenancy/lease.  

As well as being securely stored by Network Homes, this information will be stored in a ‘red box’ on site, which is only accessible by the London Fire Brigade.  

Fill out our need to be rescued form if you have a waking watch/evacuation manager

Building safety need to be rescued form
You should only fill out this form if your building has a waking watch/evacuation manager
Your details
Your household
Safety information
SW9 Community Housing

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