Customer newsletter

Our digital newsletter is emailed to all London and Hertfordshire SNG customers. This digital newsletter replaced the printed version, Neighbourhood Life, in Spring 2019.

Here you can read all of the past issues, just select the issue you would like to read below. From 2024 onwards, customer newsletters are sent from SNG@r1.dotdigital-email.com.

If you'd like to receive a printed version of this newsletter, use the sign up button below to sign up for it.

Take part in our engagement survey, find out about changes to services and more from SNG

Published 14 March 2024

New online digital assistant, how to download your fire safety information, and more updates

Published on 15 December 2023

We're merging with Sovereign on 1 October, and more news and service updates

Published 27 September 2023

Issue 17: New ways to pay, have your say on out our proposed merger, and more

Published 21 June 2023

Issue 16: Proposed merger with Sovereign, resident blogs and service updates

Published 6 April 2023

Issue 15: new services, surveys and payment provider, and more updates

Published 15 December 2022

Issue 14: see how we performed in 2021/22, plus news, service updates and more

Published 12 October 2022

Issue 13: tackling anti-social behaviour, news, service updates and more

Published 29 June 2022

Issue 12: impact of energy price increases, service updates and more

Published 29 March 2022

Issue 11: Results of Residents Choice survey, updates and more

Published 21 December 2021

Read issue 11 of Network Life

Issue 10: Resident Choice survey, service updates and more

Published 25 October 2021

Read issue 10 of Network Life

Issue 9: Find out our progress on Together with Tenants, the latest service updates and more

Published 2 July 2021

Read issue 9 of Network Life

Issue 8: The Big Conversation survey results and more updates from Network Homes

Published 25 March 2021

Read issue 8 of Network Life

Issue 7: Annual report out now and more updates from Network Homes

Published 21 December 2020

Read issue 7 of Network Life

Issue 6: Reception open for appointments only and more service updates

Published 28 September 2020

Read issue 6 of Network Life

Issue 5: Update about our repairs service and more

Published 18 June 2020

Read issue 5 of Network Life

Issue 4: Hands up if you want to get involved!

Published 17 March 2020

Read issue 4 of Network Life

Special edition: Service update during coronavirus crisis

Published 27 March 2020

Read our special edition newsletter

Issue 3: Find out how we performed in 2018/19

Published 19 December 2019

Read issue 3 of Network Life

Issue 2: Meet the chairs of your Local Panels

Published 1 November 2019

Read issue 2 of Network Life

Issue 1: Welcome to Network Homes' first e-newsletter

Published 8 June 2019

Read issue 1 of Network Life

Let us know what you think about the customer newsletter!

Neighbourhood Life

From 2016 to Spring 2019 we produced a printed newsletter, Neighbourhood Life, three times a year. You can read find and read them here by selecting the view Neighbourhood Life button below:

View Neighbourhood Life

Latest customer news and updates

Check out the news section on our website for the latest information for customers. You can filter your search results to view resident news and updates.

Read the latest news and updates for customers