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Anti-social behaviour

We believe that everyone has the right to live the way they want to, as long as this does not impact on other people’s quality of life. This means being tolerant, accepting and respecting the needs and choices of others.

What is anti-social behaviour?

Anti-social behaviour (ASB) is behaviour that causes annoyance, disturbance or distress to anyone else in the area.

You are responsible for making sure that you, the people living in your home, your visitors and your pets do not harass or cause a nuisance to others in or near your property. Near the property applies to neighbouring estates or properties, footpaths, roads, communal areas, stairs, lifts, landings, entrance halls and gardens.

Examples of nuisance and ASB include:

  • Shouting, screaming, swearing, drunkenness, making indecent or offensive gestures
  • Using or dealing drugs
  • Environmental nuisance including litter
  • Abandoned vehicles and frequently carrying out major repairs to vehicles
  • Pets/animal nuisance including aggression and barking
  • Graffiti
  • Excessive or persistent noise e.g. loud music or TV.

We do not deal with everyday domestic noise such as:

  • talking
  • babies crying
  • walking around
  • doors closing
  • flushing toilets
  • appliances

What is harassment?

Harassment is repeated behaviour that is deliberately intended to upset or harm another person, family or group of people.

Examples of harassment include:

  • Damage to property, for example, graffiti or vandalism
  • Verbal abuse and threats of violence
  • Violent acts
  • Domestic abuse
  • Hate crime

What can you do?

We work with our residents and partners including the police and local authorities to deter and resolve nuisance and ASB in neighbourhoods.

If you experience anti-social behaviour, you should:

  • Try to resolve the issue yourself by discussing with the person causing the problem in a calm and reasonable way.
  • Do not retaliate. It could result in complaints being made against you.
  • Keep a record of all incidents of anti-social behaviour, including dates, times, details of anyone involved and what happened.
  • Report it - find out what happens after you report ASB

If you experience threatening behaviour or damage to your property, please contact your local police on 101, or report it to us. In an emergency call 999.

Download Incident Log

Report Anti-social behaviour

Read our FAQs

Download and read our ASB policy