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Consultation on Building Safety Resident Engagement Strategy

25 June 2020

What are we asking you to take part in?

We're conducting a consultation on a new Building Safety Resident Engagement Strategy and would like your feedback about it. We want to ensure it captures all the information residents want to see and ensure it's easy to understand. If you'd like to take part in the consultation, please read our Draft Building Safety Resident Engagement Strategy and then complete our short survey about it by Thursday 9 July 2020. Your answers will be anonymous and we’ll use them to shape this strategy so it meets the requirements of all residents.

Read the draft Building Safety Resident Engagement Strategy

Start the consultation survey

The strategy will take about 10 to 15 minutes to read and the survey will take 3 to 5 minutes to complete.

Why have we written this strategy?

Following on from the Grenfell tragedy in June 2017, the government produced the Social Housing Green Paper which discussed key matters within the housing sector. The paper entitled ‘A new deal for social housing’ was published in August 2018. An independent review of Building Regulations and Fire Safety was conducted by Dame Judith Hackitt and published in May 2018. Alongside a number of recommendations or comments regarding buildings, known as Advice Notices, there was also a recommendation to have more of a focus on resident engagement specifically for building safety.

How have we developed this content?

Through extensive research and team collaboration we were able to identify key areas discussed by residents and highlighted in the review. We conducted focus groups with residents from varying types of homes and tenure types to encompass a wide range of needs. Our goal is to have a robust strategy that covers a wide variety of homes rather than being specific to high rise blocks. Collaborative working across the housing sector and expert advice has also supported our learning to feed into this Building Safety Resident Engagement Strategy.

What else should you know?

A number of factors played into the delay of a formal white paper on social housing from the government. We have tried to be proactive in developing this strategy alongside colleagues who have been responding to advice notices over the past 2 years however there has been ambiguity around what the expectation from government will be. The Regulator of Social Housing anticipates the white paper will be published this year.

We will conduct further consultation with residents in Older Persons’ schemes to vary our use of digital engagement.

Emails have been sent to all residents we don’t have mobile numbers for, a text message has been sent to request people take part in this consultation.

We will publish a summary of the survey results.


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