Service update - We continue to operate our services during the lockdown. We're following government guidance and advice to ensure your safety so please continue to give our contractors access to attend to repairs and complete safety checks.

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Read our Service Charter

28 April 2020

We’ve put together a Service Charter by working with our residents and it’s been approved by our Customer Service Committee.

The Service Charter explains what you can expect from us as a Network Homes tenant or leaseholder. Stating our commitments to our residents will enable you to have more confidence in our service.

Read our Service Charter.