NEW CUSTOMER ENGAGEMENT PANELS: We recently announced our new SNG customer framework, with new opportunities for customers to help improve our services and hold us to account. We’re now looking for customers to be a part of our new Customer Influence Panel and our new Scrutiny Panel. Click here to find out more about the new panels, and apply to join by 22 September.

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Keeping you safe from fire

26 March 2019

We take fire safety seriously and we regularly carry out risk assessments on our properties.

Over the next 12 months we’re going to be replacing any fire doors that aren’t fully compliant with the latest regulations.

If your door needs to be replaced, our specialist contractors will contact you. If you have any special requests like adaptations, we will consider these, but we may ask you to provide an occupational health therapist report to make sure the right adjustment is made.

It’s important you let our contractors carry out this work to keep you safe from fire. As a last resort we may take legal action if you don’t let us replace your fire door.

Please contact our Fire Safety Team on 0300 373 3000 if you have any questions.

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