Update: Our customer contact centre will be closed from 3pm on Friday 23 July and will reopen at 8am on Monday 26 July. If you have an emergency, please call us on 0300 373 3000 and our out of hours service provider will pick up your call. My Network Homes, online account for residents, will also be unavailable during this time. Find out more information about this.

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Helen's Vlogs – Board Meeting January 2020

06 February 2020

As part of our pledge for more openness and transparency with residents after each board meeting, we are providing a series of videos from Helen Evans, Chief Executive summarising the main topics discussed. We want you to have a understanding of what happens in our board meetings and the main topics of discussion.

In our latest board meeting held on 25 January the below topics were discussed:

  • Rent increases
  • Building safety
  • Strengthening our residents trust in us

 Checkout the below video for a summary of our latest board meeting.